Frequently Asked Questions

The Academy is available to all active business participants of the Global Compact. All subsidiaries will have access if their parent company is a member, in alignment with the subsidiary policy. 

Access can be requested via the link.

Ensure you are registering with your company domain email address (not @gmail.com, yahoo@com, etc.)

There is no limit on the number of user accounts for eligible companies.

The Academy is designed to provide participants the knowledge and skills they need to meet their company’s sustainability objectives, regardless of corporate function or where you are on your sustainability journey. A company tool-kit is available here for you to share with colleagues across your company. 

• The Academy offers you exciting learning experiences across key topics to help you implement the Ten Principles and take action to accelerate the achievement of the Global Goals. 
• Browse and enroll in all UN Global Compact Academy learning experiences (live and on-demand) 
• Track course participation and completion 
• Download certificates of completion 

You can login with your previously existing account with the Academy via this link: academy.unglobalcompact.org/account/login

Please refer to our updated and comprehensive User Guide that outlines how to access the Academy, its offerings, and other resources.

Follow the instructions in the updated and comprehensive User Guide. 

If your username and password is not working, please try logging in through SSO. If the problem persists, contact academy@unglobalcompact.org.

Accounts will still be based on the existing KSS dashboard. New accounts will not be necessary if you previously held an account to either the Academy for participants or the Open Academy.

All users will be automatically assigned an “Introduction to the platform” module that will introduce them to the new features of the Academy. It is optional but recommended.

• Desktop:
  • Web browser:
    • Apple Safari: Latest stable version
    • Google Chrome: Latest stable version
    • Mozilla Firefox: Latest stable version
    • Microsoft Edge: Latest stable version
    • JavaScript and cookies enabled
  • Resolution
    • For optimized viewing, a stable broadband internet connection is recommended
    • For online SCORM or AICC content, a stable broadband internet connection is required for results to pass
    • No software download is required as users will navigate to your unique Litmos site
• Mobile devices:
  • Apple iOS devices using Safari mobile web browser
  • Android devices using Google Chrome mobile web browser
• Note: Native iOS and Android mobile apps are also available for Litmos Training
• While not a requirement, Litmos is best viewed using a minimum screen resolution of 1024 x 768px

Access the User Guide.

See and register for upcoming live office hours in the Academy by following these steps: 

• Log in to the Academy
• Visit Live Sessions